Privacy Policy
Ganzhou Dechang Mining Equipment Co., Ltd. ("we", "us") respects and protects the personal information of our visitors. This policy explains what information we collect when you visit this website (the "Site"), how we use and protect it, and the rights available to you. It applies to both the Chinese and English versions of the Site.
1. Information We Collect
| Category | Details | How it is collected |
|---|---|---|
| Information you submit | Name, phone / WhatsApp, country or region, ore type, planned capacity, preferred language, project requirements | When you complete and submit the enquiry form |
| Attribution data | Campaign source (utm_source), medium (utm_medium), campaign (utm_campaign), content ID (utm_content), first landing page URL, referrer URL | When you arrive via a tagged marketing link |
| Technical data | Access request IP address, browser type, time of access | Automatically recorded by the server |
| Analytics data | Page views, time on page, click behaviour, device and city-level location | Collected by analytics tools after you consent or where permitted |
We do not collect sensitive personal data such as identity card numbers, bank card numbers or biometric data, and we do not obtain your name or contact details unless you submit the form yourself.
2. How We Use Your Information
- To respond to your enquiry and provide equipment selection proposals and quotations;
- To connect you with our engineers for technical discussion of your project;
- To measure the performance of our marketing channels and improve our content and advertising;
- To comply with applicable legal obligations.
We do not use your information for unrelated purposes and we will not send you marketing messages without your consent.
3. Cookies and Analytics
The Site uses cookies and sessionStorage to retain campaign parameters during a single visit, so that the originating channel can be recorded with your enquiry. We may use the following third-party analytics and advertising tools:
- Baidu Analytics (traffic analysis for visitors in China)
- Google Analytics 4 (IP anonymisation enabled)
- Meta Pixel, TikTok Pixel and Google Ads (advertising measurement, only while campaigns are running)
- Microsoft Clarity (heatmaps and experience analytics)
These providers may process data on their own servers; please refer to their respective privacy policies. You can disable cookies in your browser settings, although some features of the Site may then not work as intended.
4. Sharing and International Transfers
We do not sell your personal information. We share it only in the following circumstances:
- With our engineers or authorised distributors where necessary to progress your project;
- Where required by law, regulation or a competent authority;
- Transfer of de-identified or aggregated data to the analytics providers listed above.
Where personal information is transferred across borders, we comply with applicable data protection laws, including China's Personal Information Protection Law (PIPL) and, where relevant, the GDPR.
5. Security and Retention
We protect your information with HTTPS encryption in transit, access controls and rate-limited administrative login. Enquiries are stored on servers under our control for as long as necessary for the purposes above, generally no longer than three years, after which they are deleted or anonymised.
6. Your Rights
You may request access to, correction of or deletion of the personal information you submitted, or withdraw your consent, at any time. Please contact us using the details below and we will respond within 15 working days.
7. Minors
The Site is intended for business customers and adult professionals. It is not directed at minors and we do not knowingly collect personal information from minors.
8. Updates to This Policy
If this policy changes materially, we will update the "Last updated" date above and provide notice on the home page.
9. Contact Us
For any question about this policy, or to exercise your rights, please contact:
Company: Ganzhou Dechang Mining Equipment Co., Ltd.
Email: Not provided (replace with the official address before launch)
Phone: 18816451097
Address: Ganzhou, Jiangxi Province, China